Terms and Conditions

Please ensure the items listed are suitable in size, finish, style and any other aspect for your needs. Any items ordered and not required or returned after we have placed supplier orders will be subject to a restocking charge of up to 25%

Custom made items are non returnable/refundable.

Tile meterage is calculated on the m2 of the walls and floor with a percentage added for cuts. Should you require more tiles for your project due to Setout or wastage these will be chargeable at the current rate. Tiles CAN NOT be returned after 14 days past the delivery date unless agreed in writing.

Any items that are returned must be in the original unopened packaging and checked by Feature Heating ltd  T/A Roberts plumbing supplies to ensure they are suitable for resale

Once payment has been made in full all items will be stock checked and ordered, should any items prove to be out of stock we will inform you of the ETA and offer alternatives (prices may be subject to change and are to be covered by the customer) 

This section is currently being updated please visit Featureheating.co.uk for our terms and conditions